Closure Date: Jan 31, 2026 Reference Number: 392 Abu Dhabi

Location: Abu Dhabi

Job Type: Full-Time

Qualification: Bachelor's Degree in computer science (relevant courses)

Job Description :

Installing and configuring computer hardware, software, systems, networks, printers, and scanners.
Monitoring and maintaining computer systems and networks.
Responding in a timely manner to service issues and requests.
Providing technical support across the university (this may be in person or over the phone).
Repairing and replacing equipment as necessary.
Testing new technology.
Perform periodic IT Equipment Health & Performance check-ups and maintenance preventive procedures to maintain proper IT equipment functionality.
Maintain and perform periodic Audio/Video Equipment check-up.
Providing IT Support during AAU Events.
Maintain and manage AAU IT Equipment Assets.

General Conditions& Required Skills

3+ years of proven interactive experience
Experience in Microsoft products such as MS Windows OS, MS Office Suites, etc.
Experience in Google Workspace Services such as Gmail, Drive, etc.
Ability to demonstrate strong skills in diagnosing and solving software and hardware issues (A+ Certification is preferable)
Ability to provide basic level of network support (Network+/CCNA Certification is preferable)
Good skills in writing technical and user guidance documentation.
Ability to work independently / team member.
Ability to demonstrate strong organizational skills.
Ability to be highly self-motivated and directed, with keen attention to detail.
Proven analytical and problem-solving skills.
Ability to effectively prioritize task.
Customer service orientation skills.
Ability to work in a team-oriented, collaborative environment.

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