Job Purpose

The Maintenance Technician is responsible for the carrying out Corrective, Reactive and Planned Preventive Maintenance of Assets in all Restaurants, Offices and Commissaries, owned/leased etc. by Americana in UAE. He will have to look after Hard & Soft services for example MEP, Kitchen Equipment, Hood Servicing (Monitoring), Fire Protection Systems (Monitoring) etc. and to ensure all the locations occupied by Americana Group are efficiently maintained in a cost-effective manner and implement Americana Standards & Values.

Essential Skillsets/Prerequisites

Proven experience as a Kitchen Equipment Technician or similar role in a commercial kitchen environment, preferably with previous experience in QSR or Hotel industry
Extensive knowledge of various types of kitchen equipment, including fryers, ovens, broilers, grills, refrigerators, dishwashers, and ventilation systems, and their components, functions, and maintenance requirements
UAE Driving License

Key Responsibilities

Reactive Complaint / PPM: Response Time: As per SLA (4, 12, 72 etc hours). Spares Gathering: within 24 hours. Work Quality: As per Americana Standard. Monitoring PO Jobs: As per PO terms, Mall/Brand Coordination.
Planned Preventive Maintenance: Monitor (external vendor) and/or perform Planned Preventive Maintenance.
Corrective Maintenance: Visit each store at least once monthly and conduced store inspection.
Cost Saving: Minimize the jobs from External Vendors by rectifying them himself. Ensure the spares are not replaced unless necessary. Advises supervisor regarding major repairs / changes required.
Growth and Customer Focus: Work towards improving customer satisfaction on daily tasks
Personal Growth: Improve skills & efficiency by attending courses.

Qualification & Experience

Education:

Technical Diploma preferred

Experience:

2-5 years in restaurant and general maintenance
Strong hands-on experience on Kitchen Equipment and MEP, plus have a very good knowledge of UAE market in terms of parts availability, authority regulations, malls/landlord requirements

Skills and Abilities:

IT Skills: Good knowledge of using Field Management System, MS Office skills and able to use phone / computer
Language Skills: Must be able to Communicate in English, Arabic is a plus, good written and oral capabilities
Valid UAE driving license is a must

Job Type: Full-time

Pay: AED4,500.00 - AED4,600.00 per month

Experience:

Kitchen Equipment maintenance: 1 year (Required)

License/Certification:

UAE Driver's License (Required)

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